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Privacy Policy

Effective Date: [Month DD, YYYY]

At VTR Group LLC (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you contact us.

Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Sharing & Disclosure
  4. Cookies & Tracking
  5. Data Security
  6. Data Retention
  7. Your Rights
  8. Children’s Privacy
  9. Changes to This Policy
  10. Contact Us

1) Information We Collect

  • Personal data you provide: name, email, phone number, and details you submit through our contact forms.
  • Service-related data: photos or descriptions of items for repair, scheduling information.
  • Technical data: IP address, browser type, device identifiers, pages visited, and time on site.
  • Cookies/analytics: we may use cookies and analytics to improve performance and user experience.

2) How We Use Your Information

  • To respond to inquiries and provide service estimates.
  • To schedule, confirm, and deliver repair and upholstery services.
  • To improve our website and customer service.
  • To comply with applicable laws and enforce agreements.

3) Sharing & Disclosure

We do not sell or rent your personal data. We may share information with trusted service providers who assist in our operations (such as payment processors or hosting providers), or when required by law.

4) Cookies & Tracking

We may use cookies and similar tracking technologies to analyze traffic and enhance your browsing experience. You can disable cookies in your browser settings.

5) Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure.

6) Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal requirements.

7) Your Rights

You may request access, correction, or deletion of your personal data by contacting us. If you are located in the EEA/UK, you may also have rights under GDPR.

8) Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from minors.

9) Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.

10) Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

VTR Group LLC
Email: vitaliemalancea@gmail.com
Phone: +1 (615) 486-8581